Privacy Policy

When you place an order, contact us, or subscribe to updates, we collect:

• Your name, email address, mobile number and delivery address.
• Order details — what you ordered, quantities and delivery instructions.
• Messages you send us directly, whether through the contact form, WhatsApp, phone or email.

Items you add to your cart before checking out are stored only in your own browser, not on our servers, until you place an order.

• To prepare, confirm and deliver your order.
• To contact you about your order — confirmations, delivery updates, issues.
• To send offers or updates, only if you’ve subscribed to receive them.
• To improve our products and service based on your feedback.

We do not sell your personal information to anyone.

We only share what’s necessary to fulfil your order:

• Delivery partners (such as Porter or an equivalent platform) for orders outside our free-delivery radius — we share your name, address and phone so they can complete the delivery.
• Our payment provider, once online payments are enabled, to process your transaction securely. We never see or store your full card or bank details ourselves.

We take reasonable precautions to keep your information secure, and access to customer data is limited to what’s needed to run the business. No online system is 100% secure, but we work to protect your data appropriately for a business of our size.

You can ask us to see, correct, or delete the personal information we hold about you at any time — just contact us using the details below.

We may update this policy occasionally as our business grows — for example, when online payments go live. We’ll update the date at the top of this page when we do.

Questions about your data? Reach us at momscutandsprouts@gmail.com or +91 99433 12445.